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Knoxville Insurance Store dba IRM Insurance
  • Business
  • Home
  • Auto
  • Life

Knoxville Insurance Store dba IRM Insurance

Independent Insurance Agent in Knoxville, TN

About us

Simple. Honest. Done Right.

About Knoxville Insurance Store

Insurance shopping isn't exactly fun - so we do it for you

At Knoxville Insurance Store, we help both individuals and business owners find the right coverage without the confusion. As an independent agency, we shop multiple top-rated companies to get you the best options-without you doing all the work.

Whether it's home, auto, or business insurance, we focus on:

  • Clear, straightforward advice (no insurance jargon)

  • Fast, responsive service

  • Making sure you're properly covered before a claim-not after

We're local to Knoxville, so we understand the risks, pricing, and what actually matters here. And when you reach out, you'll talk to a real person-not a call center.

And yes-the owner is a beekeeper 🐝

If you ever stop by 11003 Kingston Pike, Suite 103, there's a good chance you'll leave with better coverage and some local honey.

Bottom line: we make insurance simple, honest, and easy to deal with-whether it's your home, your car, or your business.

Personal and Commercial Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

Request an automobile insurance quote

An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.

Request a business insurance quote

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

Request a homeowners insurance quote

If a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.

Request a cyber liability quote

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Request an umbrella insurance quote

Restaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.

Request a restaurant insurance quote

Why choose Knoxville Insurance Store dba IRM Insurance

States we serve

  • Tennessee

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Builders Risk / Construction
  • Collectible Auto
  • Condo
  • Earthquake
  • Farm
  • Flood
  • Health
  • Home
  • Identity Fraud
  • Landlord
  • Mobile Home
  • Motorcycle
  • Other
  • Personal Watercraft
  • Pet
  • RV / Motorhome
  • Renters
  • Short-Term / Sharing
  • Snowmobile
  • Special Event
  • Travel Trailer
  • Umbrella
  • Vacant Land
  • Valuable Items

Business insurance coverage

  • Accident & Health
  • Bonds
  • Builders Risk
  • Business Owners Package (BOP)
  • Business Vehicle
  • Contractors Equipment
  • Cyber Liability
  • Directors & Officers
  • Employment Practices Liability
  • Errors & Omissions
  • General Liability
  • Inland Marine
  • Other
  • Professional Liability
  • Property
  • Umbrella / Excess
  • Workers' Compensation

Life & Annuities coverage

  • Annuities
  • Disability Income
  • Life
  • Long Term Care

Industries we serve

  • Accommodation and Food Services
  • Administrative and Support and Waste Management and Remediation Services
  • Agriculture, Forestry, Fishing and Hunting
  • Arts, Entertainment, and Recreation
  • Construction
  • Educational Services
  • Finance and Insurance
  • Health Care and Social Assistance
  • Information
  • Management of Companies and Enterprises
  • Manufacturing - Food / Beverage / Textiles / Apparel / Leather
  • Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
  • Manufacturing - Wood / Paper / Paper / Mining / Plastics
  • Mining, Quarrying, and Oil and Gas Extraction
  • Other Services (except Public Administration)
  • Professional, Scientific, and Technical Services
  • Public Administration
  • Real Estate and Rental and Leasing
  • Retail - Sporting Goods / Hobby / Music / General / Misc.
  • Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
  • Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
  • Transportation and Warehousing
  • Utilities
  • Wholesale Trade

Recommended insurance company partners

Other companies we work with:

AIG Insurance Company, Aegis General, Aegis Security Insurance, All Risks, Allstate, AmTrust Financial, AmWINS Group, Assurity Life, Auto Owners Insurance, Auto-Owners Insurance Company, Beazley Insurance Company, Berkley Mid-Atlantic Group, Berkley ONE, Berkley Risk Insurance Company, BerkleyNet, Berkshire Hathaway Automotive Insurance Company, Berkshire Hathaway GUARD Insurance Company, Berkshire Hathaway Homestate Companies, Berkshire Hathaway Insurance Company, Builders & Tradesmen's Insurance (BTIS), CNA, CNA Surety, GEICO, Hagerty, Harford Mutual, Hartland Mutual Insurance Co, Hiscox Ins Co Inc., John Hancock, Kinsale Insurance, Lancer Insurance Company, MetLife Auto & Home, NCCI Insurance Company, Openly Insurance, Philadelphia Insurance Companies, Protective Life, Scottsdale Insurance Company, State Auto, The Hartford, Union Standard Insurance Group, Zurich North America

Knoxville Insurance Store dba IRM Insurance Team

Donavan Hensley - Personal Lines Manager
Donavan Hensley
Personal Lines Manager
(965) 579-0500
Matt Picarello - Commercial Lines Sales Executive
Matt Picarello
Commercial Lines Sales Executive
(865) 973-9267
Lisa Moyers - Owner
Lisa Moyers
Owner
(865) 579-0500 LinkedIn Profile
Designations
  • AIC
  • CIC

Knoxville Insurance Store dba IRM Insurance Reviews

Average based on 11 reviews Leave a review

Customer Reviews

April 3, 2026

Lisa and her team are very responsive and look for ways to save you money and keep you insured properly! Recommend giving them a try!

April 3, 2026

IRM Insurance in Knoxville is fantastic! They are extremely informative and straightforward with pricing, making everything easy to understand. The team is reliable, caring, and truly effective at finding the right coverage. I highly recommend them to anyone looking for honest and professional insurance services.

April 3, 2026

recently used IRM Insurance for a policy and was very impressed. Their team was knowledgeable, responsive, and helped me understand my coverage options clearly. Rates were competitive and service was friendly and professional. Highly recommend IRM Insurance to anyone looking for dependable insurance help.

April 3, 2026

I needed to get Insurance for my commercial van Over the weekend and I needed it asap to be able to take the van home from the dealership. They went out of their way to help me and get everything done even past office hours.. ( I dont expect them to do that for every single person I. the world) But I was extremely impressed with their professionalism and promptness and I will be using them for my entire work fleet. 10/10 Recommend!!!

April 3, 2026

Outstanding Service and Peace of Mind! I've had nothing but excellent experiences with IRM Insurance Company. From the moment I signed up, their team has been professional, responsive, and genuinely committed to helping me understand my coverage options. They made the entire process smooth and stress-free, which is exactly what you want when it comes to insurance. Whenever Ive had questions or needed support, their customer service has gone above and beyond. Its clear that they truly care about their clients. I feel confident and protected knowing Im insured with IRM. Highly recommend to anyone looking for reliable coverage and a team that actually has your back!

April 3, 2026

I had a great experience working with IRM Insurance. The process was smooth from start to finish, and the staff made everything easy to understand. They took the time to find the best policy for my needs and were quick to answer any questions I had. Excellent customer service and very fair pricing!!

April 3, 2026

As a business owner in Knoxville, I really appreciate having a resource like IRM Insurance. Lisa and her team are highly professional and truly understand the local market. Because they are independent, they can shop around for the best rates rather than being stuck with one provider. If you're looking for someone who treats your business like their own, I highly recommend them!

March 20, 2026

Quick and competitive- I would recommend

March 20, 2026

Great service, saved me $ quickly!!

March 20, 2026

Great service, saved me $ quickly!!

Our Commitment to Transparent and Trustworthy Reviews

We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.

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Knoxville Insurance Store dba IRM Insurance

Simple. Honest. Done Right.

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