About us
At Citadel Insurance Group, we understand that insurance can feel daunting, and you're not alone. With more than 20 years of experience in the insurance industry, including time spent with a captive carrier, I've seen firsthand how confusing and overwhelming policies, deductibles, and coverage options can seem. That's why my staff and I bring not just expertise, but genuine passion, to helping you understand how the right insurance coverage paired with appropriate deductibles can protect your most valuable assets.
Today, as an independent Texas insurance agency, we have the freedom to serve you, not a single insurance company. That independence allows us to offer a wide range of personal insurance, commercial insurance, and life insurance solutions from top-rated carriers, ensuring you get the best coverage at a price that fits your budget. Whether you're looking to protect your home, car, business, or family's future, we tailor every policy to your specific needs.
Insurance is more than paperwork, it's peace of mind. At Citadel Insurance Group, we take the time to explain your options, answer your questions, and proactively support you throughout every stage of your coverage. Our commitment to service, transparency, and education sets us apart and empowers you to make informed decisions with confidence.
With Citadel Insurance Group, you gain more than insurance, you gain a trusted partner dedicated to helping you protect what matters most.
What our clients are saying
"* * * * *"
"5-stars"
"****"
"5/5 Stars!"
"5 Stars! "
"* * * * * Reasonable price"
"* * * * * "
"Great communication, as well as addressed all my needs quickly!"
"Amazing customer service, didnt hesitate to get me the information that I needed. Mrs. Burke was able to answer all of my questions with ease."
"Eden offered a very competent, courteous, and professional service to me and my sister as we shopped for house and auto insurance. I rate this experience 5 STARS."
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Personal Lines insurance professionals
Ask me about these types of insurance...
Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.
Request an automobile insurance quoteGet multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.
Request a homeowners insurance quoteAn independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.
Request an umbrella insurance quoteOur independent insurance agents will find you the right insurance for your farm that covers everything you need.
Request a farm insurance quoteStates we serve
- Texas
Our insurance coverages
Personal insurance coverage
- ATV
- Automobile
- Boat
- Builders Risk / Construction
- Collectible Auto
- Condo
- Earthquake
- Farm
- Flood
- Health
- Home
- Identity Fraud
- Landlord
- Mobile Home
- Motorcycle
- Other
- Personal Watercraft
- Pet
- RV / Motorhome
- Renters
- Short-Term / Sharing
- Snowmobile
- Special Event
- Travel Trailer
- Umbrella
- Vacant Land
- Valuable Items
Business insurance coverage
- Accident & Health
- Bonds
- Builders Risk
- Business Owners Package (BOP)
- Business Vehicle
- Contractors Equipment
- Cyber Liability
- Directors & Officers
- Employment Practices Liability
- Errors & Omissions
- General Liability
- Inland Marine
- Other
- Professional Liability
- Property
- Umbrella / Excess
- Workers' Compensation
Life & Annuities coverage
- Annuities
- Disability Income
- Life
- Long Term Care
Recommended insurance company partners
Other companies we work with:
Alinsco, Allstate, AmWINS Group, American Collectors Insurance, American Modern, Annex Risk, Appalachian Underwriters, Aspen, Berkshire Hathaway Insurance Company, Bristol West Insurance Company, Centauri Insurance, Chubb, Clear Cover, Combined Insurance Company, Conifer Insurance Company, Elephant, GAINSCO Auto Insurance, GEICO, Germania Insurance Company, Hagerty, J.C. Taylor, Kemper Independence, Mendota, Mercury Insurance Group, MetLife Auto & Home, Mission Select, National Flood Insurance Program (NFIP), Neptune Flood, Ryan Turner Specialty, SageSure Insurance, Tower Hill Preferred, Vacant Express, Wright FloodCitadel Insurance Group Team
(972) 747-7944
Citadel Insurance Group Reviews
Customer Reviews
* * * * *
5-stars
****
5/5 Stars!
5 Stars!
* * * * * Reasonable price
* * * * *
Great communication, as well as addressed all my needs quickly!
Amazing customer service, didnt hesitate to get me the information that I needed. Mrs. Burke was able to answer all of my questions with ease.
Eden offered a very competent, courteous, and professional service to me and my sister as we shopped for house and auto insurance. I rate this experience 5 STARS.
We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.
