FIFS, LLC

FIFS service and personal attention is second to none! It is a pure pleasure dealing with Joanne for our business insurance and my homeowners insurance is always burden-free due to the knowledgeable staff.

I appreciate the expertise that FIFS provides in aligning product offering with what I actually need. I especially appreciate the professionalism and kind approach from their staff. They are a great community asset!

We want to thank your employee, Ben Moyer, for discovering a claim error and bringing it to our attention. We are proud to work with such a fine agency as FIFS, LLC who diligently work for their clients and our insureds each and every day.

FIFS is my business and personal connection for all my insurance needs! The staff is always extremely helpful and keeps us up to date with the best insurance products for my company and my personal insurance use. I would highly recommend them if you are looking for a great agency to work with!

We're a small business and have been with Franconia for years now. Joanne, Kyle, Janelle, Julie, JR, Ben and Kristel are all very knowledgable, responsive and provide exceptional customer service. I wouldn't hesitate to recommend them to anyone shopping for their business or personal insurance needs.

My wife and I have been using FIFS now for 3-4 years, they have been amazing since day one. They have always given us the best of care in personal and business level. They have always taken the time to explain our policies completely to us and to make sure we thoroughly understand them. We currently have, auto, homeowners, and business insurance with them and soon to be life insurance. Kristel Leavy handles all our business insurance, she has always made everything easy for us, when it comes to making sure we are properly covered, and we now consider her a friend, who truly looks after our best interest. Chad Yoder handles our personal insurance, he treats us like one of his own family members, in the sense he will only recommend what is best for you, as if he would for his own family. So between Kristel, Chad and the entire FIFS staff you can not go wrong choosing them to handle all your insurance needs. We look forward to many years of working with them.

We have been using FIFS for 20+ years. We started with just our personal auto insurance. When we bought our 1st home we looked to them for homeowners insurance. Got into rental properties a few years later and they helped us insure those. We've always really enjoyed working with them and valued their help and advice. However, when we started our own business 6 years ago they truly became an invaluable business partner - navigating us through Workers Comp, General Liability, Medical, and Commercial Auto insurance. They are experts in their field. They provide efficient, proactive, knowledgeable advice. And they work hard on our behalf. We couldn't ask for anything more and I would highly recommend them for all your personal and business insurance needs.

Franconia Insurance & Financial Services was a trustworthy advocate, who helped us resolve a difficult homeowner's claim. Their expertise, sound advice, and loyalty give us peace of mind that we will be made "whole again" if catastrophe strikes again. This kind of personal concern for our welfare is why we chose Franconia Insurance to protect our home for the last 22 years.

Thank you so much for having a good policy written for us. It became evident to us as a result of the recent fire at our farm. We sincerely appreciated your personal visit within a half hour of us contacting your office to report our loss. We were also very pleased with the adjuster assigned by Goodville Mutual. We found him to be fair in our settlement and responsive to our questions and concerns.

I get great customer service from the FIFS team. They seem to know how to meet my insurance and investment needs and do it with a smile and prompt service.